General Questions

Yes! Our products are formulated to be safe for all skin types, including sensitive skin. However, we always recommend doing a patch test before full use.
Yes, our skincare products are made with high-quality natural ingredients like essential oils, plant extracts, vitamins, and botanical blends. We avoid harmful chemicals to ensure the best results for your skin.

No, our products are free from harsh chemicals such as parabens, sulfates, and hydroquinone.

Product Usage & Application

Each product comes with specific usage instructions, but for general skincare:

  • Cleansers & Soaps: Use twice daily (morning & night).
  • Serums & Oils: Apply before your moisturizer or lotion.
  • Scrubs & Exfoliants: Use 2-4 times per week.
A: Results vary depending on the product and individual skin type. Some products, like our peeling scrubs, show results in as little as 7 days, while others, like our Glutathione capsules, may require 3-6 months for long-term benefits.

 

Yes! Our products are designed to complement each other. However, we recommend introducing new products gradually to see how your skin reacts.

Shipping & Orders

Yes! We ship worldwide. Shipping costs and delivery times vary based on location.

Shipping times vary depending on your location:

  • Domestic orders: 3-7 business days
  • International orders: 7-21 business days
    You will receive a tracking number once your order is shipped.

Once your order is shipped, you’ll receive an email with a tracking number and a link to track your package.

Returns & Refunds

Due to the nature of our skincare products, we do not accept returns once the product has been opened. However, if you receive a damaged or incorrect item, please contact us within 48 hours of receiving your package.

We offer refunds only for damaged or incorrect items. If you are not satisfied with a product, please contact us, and we will do our best to assist you.

If your product arrives damaged, take clear photos and contact us within 48 hours at [insert contact email]. We will replace the item or issue a refund.

Payments & Discounts

We accept credit/debit cards, PayPal, and other secure payment methods available at checkout.

Yes! We frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on exclusive deals.

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