{"id":2677,"date":"2023-03-13T07:16:00","date_gmt":"2023-03-13T07:16:00","guid":{"rendered":"http:\/\/localhost\/blonwe\/?page_id=2677"},"modified":"2025-03-06T16:48:57","modified_gmt":"2025-03-06T16:48:57","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/martinycosmeticsluxury.com\/fr\/refund_returns-2\/","title":{"rendered":"Remboursement et la Politique de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2677\" class=\"elementor elementor-2677\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82b7cec e-flex e-con-boxed e-con e-parent\" data-id=\"82b7cec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47a08ad elementor-widget elementor-widget-html\" data-id=\"47a08ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t <h1>Returns & Replacements<\/h1>\n    <p>At Martiny Luxury Skincare, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free return and replacement policy.<\/p>\n\n    <h2>1. Return Policy<\/h2>\n    <p>We accept returns within <strong>14 days<\/strong> of receiving your order. To be eligible for a return:<\/p>\n    <ul>\n        <li>The product must be unused and in its original packaging.<\/li>\n        <li>Proof of purchase (receipt or order confirmation) must be provided.<\/li>\n        <li>Opened or used products cannot be returned for hygiene reasons.<\/li>\n    <\/ul>\n\n    <h2>2. How to Initiate a Return<\/h2>\n    <p>To request a return, please follow these steps:<\/p>\n    <ul>\n        <li>Email us at <a href=\"mailto:martinycosmeticsfashion@gmail.com\">martinycosmeticsfashion@gmail.com<\/a> with your order details.<\/li>\n        <li>Our team will review your request and provide return instructions.<\/li>\n        <li>Ship the product back to us at the provided address.<\/li>\n    <\/ul>\n\n    <h2>3. Refunds<\/h2>\n    <p>Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.<\/p>\n    <p>If approved, refunds will be processed within 5-7 business days and credited to your original payment method.<\/p>\n\n    <h2>4. Replacements & Exchanges<\/h2>\n    <p>If your product arrives damaged or defective, we offer free replacements. To request a replacement:<\/p>\n    <ul>\n        <li>Email us within <strong>48 hours<\/strong> of receiving your order.<\/li>\n        <li>Provide photos of the damaged or defective item.<\/li>\n        <li>We will arrange a replacement shipment at no extra cost.<\/li>\n    <\/ul>\n\n    <h2>5. Non-Returnable Items<\/h2>\n    <p>For safety and hygiene reasons, we do not accept returns on:<\/p>\n    <ul>\n        <li>Opened or used skincare products<\/li>\n        <li>Gift cards<\/li>\n        <li>Personalized or custom items<\/li>\n    <\/ul>\n\n    <h2>6. Contact Us<\/h2>\n    <p>If you have any questions regarding our Returns & Replacements policy, please contact us:<\/p>\n    <p>E-mail: <a href=\"mailto:martinycosmeticsfashion@gmail.com\">martinycosmeticsfashion@gmail.com<\/a><\/p>\n    <p>Phone: <a href=\"tel:4388353120\">+1 438-835-3120<\/a><\/p>\n\n    <p>Last Updated: 06\/03\/2025<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Replacements At Martiny Luxury Skincare, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free return and replacement policy. 1. Return Policy We accept returns within 14 days of receiving your order. To be eligible for a return: The product<\/p>\n<div class=\"klb-readmore button\"><a class=\"btn link\" href=\"https:\/\/martinycosmeticsluxury.com\/fr\/refund_returns-2\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2677","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/pages\/2677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/comments?post=2677"}],"version-history":[{"count":3,"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/pages\/2677\/revisions"}],"predecessor-version":[{"id":5361,"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/pages\/2677\/revisions\/5361"}],"wp:attachment":[{"href":"https:\/\/martinycosmeticsluxury.com\/fr\/wp-json\/wp\/v2\/media?parent=2677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}